Skip to main content

«  Learning Center

Blog

What is Coeo Next-Gen POTS and Is it Right for Your Organization?

March 11th, 2024 | 4 min. read

By Jordan Pioth

Business man talking on the phone while sitting at a desk

If your organization uses an out-of-date phone solution, you may have difficulty communicating with customers and employees. This inability to effectively communicate will likely impact productivity and adversely affect customer relationships.

A reliable phone solution will improve connectivity and enable you to have fewer call breakups and drops. This also contributes to better relationships with customers and improved productivity.

Coeo understands how important reliable phone service is to an organization and has delivered thousands of phone solutions to organizations to improve their phone performance, employee productivity, and efficiency.

We want you to understand what Coeo’s Next-Gen POTS solution is so you can determine if it can benefit your organization.

By the end of this article, you will understand what Coeo’s Next-Gen POTS is, the features and functions of the solution, and whether it is a good choice for your organization.

What is Coeo’s Next-Gen POTS?

If your organization has a poor-performing phone service, it can be difficult to reliably communicate with customers and employees working in different locations.

Coeo’s Next-Gen POTS lines are designed to improve phone performance. In addition to having poor performance, organizations with existing legacy phone systems find that it’s very expensive to maintain their legacy systems.

However, Coeo’s Next-Gen POTS is compatible with legacy phone systems enabling you to improve your phone performance without having to replace your legacy phone service with an entirely new phone solution.

The features and benefits of Coeo’s Next-Gen POTS

Coeo’s Next-Gen POTS provides many features and benefits to organizations looking to improve their phone service. These features and benefits include:

Guaranteed compatibility with legacy phone systems

As mentioned above, Coeo’s Next-Gen POTS service is compatible with legacy phone systems enabling your organization to connect existing legacy phone systems to the POTS solution to improve phone service.

Legacy phone systems are outdated so they typically do not perform to the standard that organizations require to maintain business productivity and efficiency.

If you are using a legacy phone system and experience call breakups and drops, it may be time to upgrade to Coeo’s Next-Gen POTS.

Multi-WAN connectivity

Coeo’s Next-Gen POTS service offers better reliability and flexibility than traditional copper POTS lines. Our Next-Gen POTS service enables you to connect through multiple WAN connections.

Coeo’s Next-Gen POTS service also enables you to use cellular, broadband, or WiFi to connect your phone system providing greater flexibility and reliability than traditional copper wires.

Cost savings

Coeo’s Next-Gen POTS is less expensive so your organization will likely save money. Traditional POTS phone services are outdated and typically require significant investments to maintain and improve phone performance.

To combat the soaring prices of analog lines, a next-gen POTS solution will improve your phone performance while also decreasing its cost.

Traditional copper wire phone services cost between $65-$125 per month per user while Coeo’s Next-Gen POTS solution can cost as little as $35-$55 per month per user.

Ability to comply with various fire codes and HIPPA

If your organization still uses an out-of-date phone service, not only will it perform poorly, but it can also be difficult to meet updated legal requirements.

The FCC mandated that customers and resellers of POTS line services must transition to an alternate service on or before August 2, 2022. This makes it much more difficult to continue using out-of-date copper phone services.

Coeo’s Next-Gen POTS solution meets or exceeds national, state, and local building and fire codes and is also HIPPA compliant for medical, pharmacy, and insurance environments.

If you would like to speak with our team to learn more about Next-Gen POTS, or any other phone solution, or ask any questions you may have you can schedule an appointment.TALK TO AN EXPERT

Is Coeo’s Next-Gen POTS the best solution for your organization?

Now you understand what Coeo’s Next-Gen POTS solution is and the features and benefits of the solution. However, it is also important to understand whether this solution is the best choice for your organization.

If your organization has a poor-performing phone service and is experiencing call breakups and drops, Coeo’s Next-Gen POTS solution may be a good choice to improve communication with customers and employees working in different locations.

Similarly, if your legacy phone system needs to be upgraded, Coeo’s Next-Gen POTS may be the best choice for your organization since the solution is fully compatible with legacy phone systems.

Coeo’s Next-Gen POTS multi-WAN will improve connectivity, provide greater flexibility, and improve your phone system making it a good choice to replace your legacy systems.

If your organization is currently paying too much for your phone system, our Next-Gen POTS may also be a good choice.

Additionally, if your organization has difficulty complying with rules and regulations due to an out-of-date phone solution, Coeo’s Next-Gen POTS may also be a good choice.

However, if your organization already has a reliable phone solution and your employees do not experience call breakups and drops, Coeo’s Next-Gen POTS may not be the right fit for your organization.

Determining whether Coeo’s Next-Gen POTS solution is the best choice for your organization

Now you understand what Coeo’s Next-Gen POTS solution is, the features and benefits of the solution, and whether it is the right choice for your organization. This will help you determine if your organization should invest in Coeo’s Next-Gen POTS solution.

No organization can operate effectively with a poor-performing phone solution that results in call breakups and drops.

These issues will adversely affect communication with customers and employees working in different locations decreasing productivity and efficiency and potentially damaging external relationships with customers.

For these reasons, Coeo’s Next-Gen POTS solution may be a good choice to improve your organization’s phone service performance and avoid these consequences.

Coeo understands how important reliable phone service is to an organization and has delivered thousands of phone solutions to organizations to improve their phone performance, internal and external communication, and employee productivity and efficiency.

We want you to understand what Coeo’s Next-Gen POTS solution is and how it can help your organization so you can determine whether it is the right choice to improve your phone system.

If you would like to speak with our team to learn more about Next-Gen POTS, or any other phone solution, or ask any questions you may have you can schedule an appointment.TALK TO AN EXPERT

Jordan Pioth

When he's not creating content for Coeo, Jordan loves to watch sports, hang out with friends and family, and anything sneaker-related.