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The Benefits of Using Coeo’s Next-Gen POTS Solution

March 18th, 2024 | 4 min. read

By Jordan Pioth

Business man talking on the phone while working on a laptop at a table

Two years ago, the Federal Communications Commission required customers and resellers of POTS lines services to transition to an alternative service by August 2nd, 2022.

As a result, some carriers and resellers were forced to exit the business completely while others made changes to their services that raised the prices significantly.

Many organizations have not been satisfied with this forced transition to a new service that occurred as a result of their provider having to make changes or eliminate service.

If your organization is paying too much for your POTS lines following the forced change, it may be time to consider the benefits of using Coeo’s Next-Gen POTS service.

Coeo understands how important a reliable and cost-effective phone service is and has helped organizations migrate to our next-gen POTS solution to improve their phone reliability.

We want you to understand the benefits of Coeo’s Next-Gen POTS solution so you can determine whether it is a better alternative for your organization.

By the end of this article, you will understand the benefits of using Coeo’s Next-Gen POTS solution and whether it is a better alternative for your organization.

The benefits of Coeo’s Next-Gen POTS solution

Coeo’s Next-Gen POTS solution serves as a reliable backup solution that enables things like elevator lines and alarm systems to stay connected even when primary phone services and solutions are down. The benefits of using Coeo’s Next-Gen POTS solution include:

FCC compliant

The FCC ordered a forbearance that went into effect on August 2, 2022, that requires all POTS lines in the US to be replaced with alternative solutions.

This requirement effectively ushered in an end-of-life mandate for traditional copper wire phone systems. As a result, all emergency communication systems still using traditional copper lines had to be replaced by the forbearance date.

Additionally, due to the FCC order, telecommunication carriers such as AT&T, Verizon, and other carriers are no longer required to legally provide service for POTS Lines.

As a result, this technology has become obsolete with little to no updates or maintenance being performed on the systems.

Further, prices for existing traditional copper wire POTS lines have increased by 75%-200% to encourage the transition away from these products.

Because of this, organizations still using traditional POTS lines are likely paying more for a worse-performing phone service.

To address these issues, organizations are better off using a Next-Gen POTS solution that improves the performance of the phone service and saves money in the process.

Coeo’s Next-Gen POTS is a reliable, high-quality alternative that is compliant with the FCC forbearance and helps prevent the consequences of having a copper wire phone system that is not FCC-compliant.

Fast deployment

Another benefit to using Coeo’s Next-Gen POTS solution is the fast deployment that we provide. Coeo ensures that our customers and partners receive a fast deployment of their solution to maintain uptime for their POTS solution.

Deploying your solution quickly optimizes your bottom-line savings. Deploying your service quickly begins your experience with the solution on the right foot and ensures that your service is up and running as soon as possible.

Cost savings

Another benefit of using Coeo’s Next-Gen POTS solution is the cost savings it provides. If your organization still uses a copper wire phone system, it can be very expensive.

Coeo’s Next-Gen POTS phone service enables your organization to reduce expenses compared to a traditional phone system.

Fully managed solution

If your organization does not have an IT team or has an IT team that is focused on other company initiatives, it may be difficult to also manage a Next-Gen POTS solution.

Having a Next-Gen POTS solution with Coeo will enable you to have your solution fully managed by a dedicated team of resources.

Your organization will constantly have access to our technical support team to answer any technical questions or concerns you may have with the service.

Additionally, your solution will receive 24/7 active monitoring with service status alerts that notify you when your service needs to be updated or if there are issues with the service.

This ensures that your solution will be professionally monitored by Coeo so your team does not have to.

If you would like to speak with our team to learn more about POTS, or other phone solutions and services, or ask any questions you may have you can schedule an appointment.TALK TO AN EXPERT

Is Coeo’s Next-Gen POTS solution the best choice for your organization?

Now you understand the benefits of Coeo’s Next-Gen POTS solution. However, it is also important to understand whether it specifically addresses your needs thereby making it a worthwhile investment.

If your organization is utilizing a poor-performing POTS service, Coeo’s Next-Gen POTS solution is a good choice to improve the reliability of your backup phone service maintaining your connection with elevator lines.

Additionally, if you’re using outdated copper line phone systems that are not compliant with FCC rules and regulations, Coeo’s Next-Gen POTS may be a good choice for your organization.

Typically, organizations using legacy POTS lines are paying a meaningful premium to use those services. If you’re paying too much for your current phone service and are looking for a less costly and more reliable option, Coeo’s Next-Gen POTS solution is a good choice.

Finally, if your organization is looking for a phone solution that is easy to manage from one interface, Next-Gen POTS may be a good choice.

However, if your organization is currently satisfied with your current POTS solution as a backup service, you may not need to invest in Coeo’s Next-Gen POTS solution.

Determining whether Coeo’s Next-Gen POTS solution is a good choice for your organization

Now you understand the benefits of using Coeo’s Next-Gen POTS solution and whether it is a good choice for your organization. This will help you determine whether your organization should invest in Coeo’s Next-Gen POTS solution.

No organization can afford to experience poor-performing backup phone service that does not reliably failover when your primary phone solution goes down. This will lead to compliance violations and safety issues that can be detrimental to your organization.

Additionally, if your organization is paying too much for your current POTS phone service due to your provider raising the price following the FCC order, it can be over your budget.

Coeo understands how important reliable backup phone service is and has delivered our Next-Gen POTS solution to organizations to improve their phone performance and communication.

If you would like to speak with our team to learn more about POTS, or other phone solutions and services, or ask any questions you may have you can schedule an appointment.TALK TO AN EXPERT

To learn more about Coeo's Next-Gen POTS solution, check out our Next-Gen POTS solutions page.Next-Gen POTS Page

Jordan Pioth

When he's not creating content for Coeo, Jordan loves to watch sports, hang out with friends and family, and anything sneaker-related.