If your organization has a poor-performing phone service, it can lead to communication breakdowns between employees and with customers.
Additionally, if you have an outdated phone system, you may be paying too much money for a solution that fails to meet your needs. Outdated phone systems may also be incapable of complying with various laws increasing your chances of litigation.
Fortunately, there are many different phone solutions and services available to address these challenges. However, it can be difficult to determine which solution is the best choice for your organization.
Coeo understands how important reliable phone service is and has delivered thousands of phone solutions to organizations to help them save money and improve their phone service and communication as a result.
By the end of this article, you will understand the benefits of using Coeo’s Next-Gen POTS solution and whether it is the best choice for your organization.
The benefits of Coeo’s Next-Gen POTS solution
Coeo’s Next-Gen POTS (link to article) solution can improve your organization’s communication and deliver a variety of other benefits. The benefits of using Coeo’s Next-Gen POTS solution include:
FCC compliant
The FCC ordered a forbearance that went into effect on August 2, 2022, that requires all POTS Lines in the US to be replaced with alternative lines.
This requirement effectively ushered in an end-of-life mandate for traditional copper wire phone systems. As a result, all emergency communication systems still using traditional copper lines must have been replaced by the forbearance date.
Additionally, due to the FCC order, telecommunication carriers such as AT&T, Verizon, and other carriers are no longer required to legally provide service for POTS Lines.
As a result, this technology has become obsolete with little to no updates or maintenance being performed on the systems.
Additionally, prices for existing traditional copper wire POTS lines have increased by 75%-200% to encourage the transition away from these products.
Because of this, organizations still using traditional POTS lines are likely paying more for a worse-performing phone service.
To address these issues, organizations are better off migrating to an updated phone solution that improves the performance of the phone service and saves money in the process.
Coeo’s Next-Gen POTS is a reliable alternative that is compliant with the FCC forbearance and will help prevent the consequences of having a copper wire phone system that is not FCC-compliant.
Improved connectivity and flexibility
Unlike traditional POTS services, Coeo’s Next-Gen POTS Lines do not rely on copper wires to make and receive calls. Instead, Coeo’s Next-Gen POTS solution is delivered through multiple WAN connections.
These multiple WAN connections include broadband, WiFi, and cellular enabling you to connect to any of these connections to make and receive calls.
This is an excellent solution for employees working remotely because they can connect their devices from any place that enables these connections. As a result, Coeo’s Next-Gen POTS will provide your organization with greater connectivity and flexibility.
Cost savings
Another benefit of using Coeo’s Next-Gen POTS solution is the cost savings it provides. If your organization still uses a copper wire phone system, it can be very expensive to continue using the service.
Coeo’s Next-Gen POTS phone service enables your organization to reduce expenses compared to a traditional phone system.
Efficient management
Another benefit of using Coeo’s Next-Gen POTS is that it is easy to manage. Our solution has a user-friendly interface that has centralized management tools making it easier to configure and manage the solution.
Our Next-Gen POTS solution enables you to add and remove users set up call routing, and manage call features all from a single interface.
If you would like to speak with our team to learn more about POTS, or other phone solutions and services, or ask any questions you may have you can schedule an appointment.
Is Coeo’s Next-Gen POTS solution the best choice for your organization?
Now you understand the benefits of Coeo’s Next-Gen POTS solution. However, it is also important to understand whether it specifically addresses your needs thereby making it an investment that will benefit your organization.
If your organization is utilizing a poor-performing phone service, Coeo’s Next-Gen POTS solution may be a good choice to improve communication with employees and customers.
Additionally, if you’re using outdated copper line phone systems that are not compliant with FCC rules and regulations, Coeo’s Next-Gen POTS may be a good choice for your organization.
If your organization is looking for a solution that works well in a remote or hybrid work environment, Coeo’s Next-Gen POTS phone system may be a good fit for your organization.
Typically, organizations using legacy POTS lines are paying a meaningful premium to use those services. If you’re paying too much money for your current phone service and are looking for a less costly and more reliable option, Coeo’s Next-Gen POTS solution is a good choice for your organization.
Finally, if your organization is looking for a phone solution that is easy to manage from one interface, Next-Gen POTS may be a good choice.
However, if your organization already has a phone solution that is reliable allowing you to communicate with employees and customers with no breakups or drops, Coeo’s Next-Gen POTS solution may not be a good fit for your organization.
Determining whether Coeo’s Next-Gen POTS solution is a good choice for your organization
Now you understand the benefits of using Coeo’s Next-Gen POTS solution and whether it is a good choice for your organization. This will help you determine whether you organization should invest in Coeo’s Next-Gen POTS solution.
No organization can afford to experience poor-performing phone service that negatively affects communication with employees and customers. This will lead to decreased productivity and tarnished relationships with customers.
Fortunately, there are many phone services and solutions that are available to address these challenges. However, it can be difficult to determine which solution is best for your organization.
Coeo understands how important reliable phone service is and has delivered thousands of phone services and solutions to organizations to improve their phone performance and communication.
If you would like to speak with our team to learn more about POTS, or other phone solutions and services, or ask any questions you may have you can schedule an appointment.
Now that you understand the benefits of using Coeo’s Next-Gen POTS solution and whether it is the right choice for your organization, check out this article to learn the differences between Next-Gen POTS and SIP Trunking:
