Microsoft Teams Routing

Use Microsoft Teams Direct Routing to improve your every-day business communication and enjoy a cost-effective, efficient, reliable and innovative telecommunications solution.

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Microsoft Teams Routing Basics

Microsoft Teams Direct Routing uses your existing Microsoft Teams communication infrastructure and routes the calls through your PSTN, a traditional phone network or even a PBX. MS Teams Direct Routing helps companies communicate internally, as well as to customers. Users can make calls on any device from any location, making this method more efficient and convenient for remote teams.

Expand & Maximize Your Use of MS Teams

With Microsoft Teams Direct Routing, installation is easy and no hardware is needed. All that is you needed to install Microsoft Teams are two elements: an SIP trunk, which delivers cloud-based connectivity, and a Session Border Controller (SBC) that protects your communications system from attacks and adds an additional level of much-needed security for your business.

With the ability to implement in just a few minutes, Microsoft Teams Direct Routing provides high-quality, cost-effective, secure, and efficient communication methods that your organization needs to run smoothly.

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Key Benefits of Microsoft Teams Direct Routing

With Microsoft Teams Direct Routing, your business can enjoy the following benefits:

Unify the Communication Process

With Microsoft Teams Direct Routing, your PBX is instantly connected to your internal phone system, allowing you to make internal and external calls from any device and streamlining chats, meetings, files, and more.

Choose Your Telephone Provider

Microsoft Teams Direct Routing gives you the option to select your own PBX provider, which can save your business a significant amount of money while offering greater choice.

Added Features

Microsoft Teams Direct Routing offers additional business capabilities, including Office 365 integration, more file-sharing capabilities, video conferencing, voicemails, meeting rooms, and other customizable options.

Transfer Numbers

When you switch over to Microsoft Teams Direct Routing, you don’t have to worry about losing phone numbers. Your stored numbers will transfer over, saving you time and ensuring business continuity.

Improve Efficiency

You’ll save time with Microsoft Teams Direct Routing. Rather than utilizing multiple systems, communication is connected all in one place.

Utilize Tools That Are Cost-Effective

You’ll only need to pay for what you use and can scale up or down as your business needs change.

Minimized IT Overhead

With Microsoft Teams, no specialized IT resources are necessary. Not only is the system intuitive, but there are no software or hardware upgrades required. Microsoft Teams is 100% in the cloud.

Enable a Better Customer Experience

Because employees have access to communication tools no matter where they are, your business can provide a better customer experience by being more responsive to your prospects, leads, and loyal customers.

Increased Productivity

Immediate access to the company directory, calendar, chat, and other tools results in increased productivity from your team.

A Network of Interoperability Partners

If you are currently using any of these equipment vendors, we can help you connect.


Businesses Scaling Globally with Microsoft Teams Direct Routing

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Financial Services
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Logistics & Transportation
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Why Coeo for MS Teams Direct Routing?

Coeo Solutions uses an engineering-first approach and implements a people-first service. Our team works with you to understand your unique goals and delivers a personalized telecommunications solution that is best for your business.

Our exceptional customer service and high-quality telecommunications solutions are cost-effective which enables users to maximize their technology while only paying for what they need. When you work with us and utilize our powerful communication tools, the investment of your internal cloud systems will be enhanced.


MS Teams Direct Routing Success Stories

Coeo is different than other telecom providers. We appreciate much faster response times, a dedicated point of contact for support, and their solid implementation methodology.

Rick Labus
CIO, EPAY Systems

Understanding your service provider has your best interests in mind means you can spend time managing your business. Coeo’s commitment to their customers sets them apart from the overwhelming majority of telecom companies.

Brett Michalak
Chief Information Officer, Option Care

Coeo has demonstrated that they provide quick and efficient service when it matters most, and with that confidence comes peace of mind.

Devin Taylor
PBX Telecom Administrator, Abt

In over 20 years in this industry, I have not seen the type of service Coeo provide. They were part of our team and totally engaged in making us successful.

Director of Infrastructure, Gladston

Request Microsoft Teams Direct Routing Pricing

For more information on how Microsoft Teams Direct Routing can improve your connectivity while reducing infrastructure costs, contact our experts at Coeo Solutions.