If your organization is experiencing communication challenges and is considering investing in a Microsoft Teams Operator Connect solution, it is important to understand the factors that impact the cost of the solution.
If you are unaware of these factors, you may not know whether it is the right alternative for your organization. When you understand the factors, however, you will be able to more accurately determine the cost of this solution.
Coeo knows how important reliable communication is to an organization and has delivered thousands of Microsoft Teams phone solutions to improve their communication.
We want you to understand the factors that impact the cost of Microsoft Teams Operator Connect so you can estimate what you’ll pay for this type of solution.
By the end of this article, you will understand the factors that impact the cost of Microsoft Teams Operator Connect and whether it is the right solution for your organization.
The factors that impact the cost of Microsoft Teams Operator Connect
Determining the cost of Microsoft Teams Operator Connect is an important factor in deciding whether it is the right solution for your organization.
However, you should be aware that there are multiple issues that determine the cost of this solution.
The factors that impact the cost of Microsoft Teams Operator Connect include:
Number of users
The first factor that impacts the cost of your Microsoft Teams Operator Connect solution is the number of people you expect to use this service.
Organizations that deliver Microsoft Teams Operator Connect charge a base cost per month per user. Therefore, the more users your organization has, the greater your cost will be. For example, Coeo charges $8.50 per month per user.
Calling Plans
Most Microsoft Teams providers offer a variety of plans that customers can choose from that best meet their organization’s needs. These plans vary in features and price.
As a result, the specific plan you choose is another factor that determines the cost of your solution.
Different plans typically have different prices based on features like domestic vs. international calling, minutes included, and additional features.
It is important to select the right plan for your organization so you have a solution that is personalized to your needs.
However, some providers like Coeo only offer one plan when it comes to Microsoft Teams Operator Connect which allows you to purchase one plan and customize it to the needs of your organization.
In addition, some providers offer additional features that are not part of their basic solution such as call recording, voicemail transcription, and audio conferencing that can be added to your solution for an extra cost.
Porting existing phone numbers
If you plan to port your existing phone numbers to your new Microsoft Teams provider, it may come with an added cost as well.
For many organizations, changing phone numbers can negatively impact their business by confusing customers and prospects on how they can reach you. This has the potential to result in lost revenue.
Therefore, porting numbers to your new carrier is almost always the correct business decision but can increase the cost of the service.
It is important to speak with both your legacy carrier and your new Microsoft Teams provider to determine the actual cost, if any, of porting phone numbers.
Contract term
Most providers offer multiple contract lengths that organizations can choose from.
Some Operator Connect solution contracts provide discounts for longer contracts as an incentive for committing to a longer relationship.
It is important to review and consider all contract alternatives and determine which one is best for your organization.
Is Microsoft Teams Operator Connect the right solution for your organization?
Now you understand the factors that impact the cost of Microsoft Teams Operator Connect. This will help you estimate the price of your solution and determine if it offers good value for your organization.
If your organization currently has a phone solution that is contributing to poor internal communication, Microsoft Teams Operator Connect will likely improve your communication capabilities.
Once you’ve determined that Operator Connect is the best solution for your organization, it is important to research various Microsoft providers to determine the right carrier for your organization.
Additionally, capturing the information you need to understand the cost of the solution will enable you to anticipate the approximate price charged by prospective providers.
Microsoft Teams Operator Connect is also one of many ways to deliver Microsoft Teams telephony.
It is important to research the differences between Microsoft Teams Direct Routing and Operator Connect to determine which solution is better for your organization.
However, if your organization already has a reliable phone solution, your organization might not benefit from any kind of Microsoft Teams telephone solution.
Installing a Microsoft Teams Operator Connect solution in your organization
Now you understand the factors that affect the cost of Microsoft Teams Operator Connect and whether it is the right solution for your organization.
This will help you determine the next steps your organization should take to install a Microsoft Teams Operator Connect solution.
A poor-performing phone solution will negatively affect your internal communication. This will lead to a decrease in productivity and efficiency levels adversely impacting customers and revenue.
If your organization has poor phone service, installing a Microsoft Teams Operator Connect solution into your network will improve these challenges.
It is important, though, to understand the factors that impact the cost of the solution so you can determine whether this is a good decision for your organization.
Coeo knows how important a reliable phone solution is to an organization and has delivered thousands of Microsoft Teams phone solutions to customers to improve their phone service and internal communication.
We want you to understand the cost of Microsoft Teams Operator Connect so you can determine whether it is a good solution for your organization.
If you would like to speak with our team to learn more about Microsoft Teams or ask any questions you may have you can schedule an appointment.
Now you understand the factors that affect the cost of Microsoft Teams Operator Connect and whether it is the right solution for your organization.
Read this article below to learn about the differences between Microsoft Teams Direct Routing and Operator Connect:
