If you are unaware of Kari’s Law or the RAY BAUM’S Act, you may not be aware if your organization is compliant and whether or not you may be required to address the legal ramifications of non-compliance.
Understanding Kari’s Law and RAY BAUM’S Act will help you comply with these laws should you determine that these provisions apply to your organization.
Coeo knows how vital compliance is to an organization so your organization can avoid any legal consequences.
We have delivered thousands of solutions to organizations that comply with laws and actions in place.
We want you to understand what Kari’s Law and RAY BAUM’S Act are so you can comply with both and avoid the legal ramifications and any related consequences.
By the end of this article, you will know what Kari’s Law is, what RAY BAUM’S Act is, who is affected by them, and how Coeo can help your organization comply.
What is Kari’s Law
Kari Hunt was killed following an incident with her estranged husband in a motel room.
During the incident, Kari’s daughter attempted to call 911 from the motel room four separate times but the calls never went through due to the phone system requiring her to dial “9” before the digits in the phone number to secure outbound calls.
As a result, Kari’s Law was established which requires that anyone can reach an emergency call center when dialing 911 from a Multi-Line Telephone System (MLTS).
The statute, which went into effect in 2020, states that telecom vendors and providers must configure new phone systems to allow for 911 direct dialing.
The phone system must also send a notification to a location on or off-site from where the call was made, such as a front desk to identify that the call has been made.
This notification will provide an alert that a 911 call was placed and include a callback number and information about the caller’s location.
What is the RAY BAUM Act?
The Repack Airwaves Yielding Better Access for Users of Modern Services Act (RAY BAUM’S Act) emphasizes the importance of sending dispatchable location information for a 911 caller to the emergency call center.
The dispatchable address information must include the street address of the calling party as well as any additional information about the address such as suite or apartment number.
Both Kari’s Law and RAY BAUM’S Act were enacted with the goal of ensuring that anyone can easily reach and provide automatic location information to emergency services in times of crisis.
Who is affected by Kari’s Law and the RAY BAUM Act?
Any organization that uses a Multi-Line Telephone System is required to comply with Kari’s Law and RAY BAUM’S Act.
Companies including those with branch offices K-12 schools, university and college campuses, hospitals, hotels, retail facilities, and financial institutions are just some of the entities that are required to comply with these laws.
The RAY BAUM’S Act was signed into law in 2018 and Kari’s Law went into effect in 2020.
As a result, any organization using a Multi-Line Telephone System that does not currently comply with Kari’s Law or the RAY BAUM’S Act
How Coeo can help your organization comply with Kari’s Law and RAY BAUM’S Act
By now you know what Kari’s Law is, what RAY BAUM’S Act is, and who is affected by these laws.
If you are not complying with these already, it is important that your organization make sure to do so to avoid any financial penalties.
Some of the telephone solutions Coeo offers that can help your organization comply with Kari’s Law and RAY BAUM’S Act include:
Aside from complying with Kari’s Law and RAY BAUM’S Act, SIP Trunking is an application layer protocol that allows you to connect your phone system over the internet rather than over a traditional phone line.
The main objective of SIP Trunking is to bring a standard PBX phone system to the cloud. This allows you to achieve lower costs and better scalability among other benefits due to cloud connectivity.
In addition to these benefits, Coeo’s SIP Trunking solution deploys 911 and DID numbers nationwide that are certified in compliance with Kari’s Law and RAY BAUM’S Act.
Microsoft Teams Direct Routing
Microsoft Teams is not just a collaborative platform that allows individuals in separate locations to video chat.
You can also use it as a phone system with Teams Direct Routing that has a dispatchable address and location information for each phone number allowing your organization to stay compliant with Kari’s Law and RAY BAUM’S Act.
Microsoft Teams telephony allows your organization to make and receive phone calls over the internet using the Public Switch Telephone Network (PSTN).
Microsoft Teams Direct Routing takes Microsoft Teams telephony and allows a third-party provider to manage the service for you.
Customers can connect their existing on-premise telephone service to the Microsoft Teams Phone System using SBCs and a Microsoft-certified partner like Coeo, in order to bring their phone system to the cloud.
Next steps for complying with Kari’s Law and RAY BAUM’S Act
Now you know what Kari’s Law is, what RAY BAUM’S Act is, who is affected by the two, and how Coeo can help your organization comply with these laws
This information will enable you to comply with Kari’s Law and RAY BAUM’S Act so you can avoid any legal consequences for non-compliance.
Coeo knows how important it is to comply with laws and regulations to avoid legal and financial consequences for your organization.
We have delivered thousands of phone solutions to organizations that improve communication and ensure compliance.
We want you to know what Kari’s Law and RAY BAUM’S Act are and how Coeo can help your organization comply with them so you can determine if Coeo is a good fit for your organization.
If you would like to speak with our team to learn more about Kari’s Law and RAY BAUM’S Act or ask any questions you may have about Coeo you can schedule an appointment.
Read these articles below to learn more about how Coeo can help your organization.