Every business, no matter its size, needs a trusted and reliable way to communicate both internally and with customers. For most that means having an adequate phone system and an internet connection. The two are no longer mutually exclusive. In fact, they haven’t been for a while now, but lots of companies are missing a huge opportunity to combine the two.
Voice over Internet Protocol, or VoIP, is a scalable, reliable, fast, and inexpensive communication platform. In simplest terms, its voice and video calls over the internet. And it has big advantages.