A wealth of capabilities to make your business more productive

  • Web portal
    Enables users to manage calls, calling features, faxes and voicemails; administrators can manage business-level features
  • Desktop and mobile client/app
    Enables instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company
  • Outlook integration, click-to-dial, and voicemail-to-email
    Integrates UC into how you work every day
  • Call Manager
    Allows users to easily personalize the service to meet their individual needs – features like find-me/follow-me and simultaneous ring (with your mobile device)
  • Auto Attendant
    Is highly flexible and works in tandem with music-on-hold to play music or messages
  • Call log
    Provide a detailed record of your business’s usage; also deploy account codes to track with greater depth
  • Optional features 
    Includes contact center capabilities, call recording, and audio conferencing

Moving businesses into the future

Unified Communications as a Service provides several benefits to companies of all sizes. Businesses can realize both initial and long-term savings with Voice over IP (VoIP), and with a hosted solution, capital investment is minimal.

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Basic

  • Caller ID with Name
  • Speed Dial, Short Codes, Intercom Codes
  • Automatic Call Back, Automatic Recall
  • Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer
  • Call Hold/Park/Pickup
  • Paging/Intercom Features

Standard

All features within the ‘Basic’ package, plus:

  • Shared-Line Appearance
  • End-User Web Portal
  • Business Call Manager (BCM)
  • Receptionist Features
  • Voicemail
  • Voicemail-to-Email
  • Do Not Disturb
  • Contact Management
  • Click to Dial
  • Desk Phone Customization

Premium

All features within the ‘Standard’ package, plus:

  • Desktop Client
  • Mobile apps - iOS + Android
  • Voicemail Transcription
  • Video Chat
  • Fax to Email
  • Call Jump
  • CRM Integration
  • Collaboration (Web & Video Conference)

Business-Level Features Included:

  • Admin Portal
  • Music-On-Hold
  • Account Codes
  • Multi-Line Hunt Groups
  • Call Pickup Groups
  • Call Logs
  • Easy Attendant (Auto Attendant)

A la carte Extras:

  • Premium Attendant
  • Audio Conferencing
  • ACD (Call Center) - Agent Seat
  • Receptionist Soft Console
  • Call Recording
  • ACD (Call Center) - Supervisor Seat

Want more information?

Talk with one of our experts to find out which solutions would best fit your business goals.

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