Move your contact center to the cloud

Contact Centers increasingly see the benefits of moving their infrastructure into a cloud-based environment. Since contact center equipment is costly to purchase and maintain, our cloud-based model enables you to purchase services in a more efficient manner, buying only what you need.

  • Interactive Voice Response (IVR)
    And queueing functions through both Easy Attendant and Premium Auto Attendant
  • Call routing algorithms
    Include longest idle, round-robin, and first available
  • Agent portal
    Shows performance against KPIs
  • Supervisor features
    Include whisper, barge, and listen
  • Administrative dashboard
    And reporting capabilities enable effective management and insight into call center performance

Moving businesses into the future

Unified Communications as a Service provides several benefits to companies of all sizes. Businesses can realize both initial and long-term savings with Voice over IP (VoIP), and with a hosted solution, capital investment is minimal.

Cloud Contact Center Sell Sheet →

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